FAQs
How do we make a booking?
You can make a booking by:
- Submitting an enquiry through our website form.
- Emailing us at hello@popiposievents.com.
- Sending a direct message on Instagram: @popiposi.
We strive to make the process as simple as possible and will aim to respond within 48 hours
How far in advance should I make a booking?
We recommend booking as early as possible to secure your date, as our calendar fills up quickly.
For events like weddings, large-scale installations, or corporate functions, we suggest booking 3–6 months in advance to allow ample time for planning and design. For smaller events, such as birthdays or intimate celebrations, we recommend reaching out 4–8 weeks in advance.
However, we understand that last-minute occasions can arise, so feel free to contact us, and we’ll do our best to accommodate your request.
Do you have a minumum spend?
We cater to all budgets and are delighted to work with a variety of event sizes and styles. However, for orders that include delivery, we do have a minimum spend of $300.
If you’re planning a smaller event or looking to pick up your order, feel free to get in touch to discuss how we can help bring your vision to life!
Do you have a price list or offer packages?
No, we don’t have a set price list or pre-made packages. All of our designs and setups are made to order and custom quoted based on your unique event needs, style preferences, and budget.
This approach allows us to create truly bespoke experiences tailored specifically to you. Reach out to us for a personalised consultation and quote!
How long does it take to receive a quote?
Once we have all the necessary information to prepare a quote, we kindly ask clients to allow 2–3 business days for us to provide a formal quote.
Please note that the timeframe may vary depending on the complexity and scale of your event, but we’ll keep you updated every step of the way. Your patience ensures we can deliver a detailed and accurate proposal tailored to your needs!
Do you do site visits or can we meet to discuss our event in person?
We’ve worked at many Perth venues over the years, so a site visit may not always be necessary. However, if we determine that a visit is required—such as for a private location or a logistically complex setup—we’ll arrange a site visit either with you or on our own to ensure everything runs smoothly.
Can we keep the balloons or flowers after the event?
Absolutely! You’re welcome to take all balloons and flowers after the event. We kindly ask that any mechanisms, stands, or vases are left behind unless otherwise specified.
How long is required to set up our event?
For most small to medium-sized events, we typically require 1.5 hours for setup. The exact access time needed will be discussed during the planning process and may vary depending on the scale and complexity of your event.
Can I cancel my order and get a refund?
Yes, you may cancel your order; however, please note that your deposit is non-refundable. This deposit covers work already completed, time spent planning, ordering supplies, and reserving your date, as well as turning down other opportunities to accommodate your booking.
If your event is cancelled within two (2) weeks of the event date, the full payment will be non-refundable. This is because significant preparation and vendor commitments will already have been made by this stage.
For more details, please refer to our Terms and Conditions. If you have further questions, feel free to reach out — we’ll be happy to assist.
Where can we see more of your floral work?
We create a variety of stunning events featuring both balloons and florals, so it’s easy to get lost in all the details! To make it simpler, we’ve created a dedicated florals page. You can follow our floral work on Instagram: @floralsbypopiposi.
What is Balloon Shine?
Balloon shine refers to a product or treatment applied to balloons, particularly latex ones, to give them a glossy, shiny finish. It enhances the balloon's appearance, making it more vibrant and polished, while also helping to extend its lifespan by preventing oxidation and maintaining its shine. At our events, we use balloon shine to create sleek, high-quality balloon arrangements and installations, offering an extra touch of elegance that sets us apart.
What is a double-stuffed balloon?
A double-stuffed balloon is made by placing one balloon inside another, often using different colors or types of balloons. This creates a layered, unique color effect that gives the balloon a richer and more vibrant look.
Many of our clients ask why our balloons look so different and premium—this technique is one of the reasons! It’s part of what makes our balloon arrangements stand out, adding depth and dimension to the décor and elevating the overall aesthetic of your event.
Can we hire your backdrops without flowers or balloons?
Yes, you can hire our backdrops without flowers or balloons. We simply ask that you inform us of anything you plan to attach to the backdrop, so we can organise appropriate attachment points and ensure no damage occurs to the prop.
Do you offer personalised signage?
Yes, we do! We personalize our backdrops and signage in-house, working closely with our clients to create a design that aligns with their vision. Together, we’ll choose the perfect colors, fonts, and style to make your signage unique and tailored to your event.
Can you style my event?
Yes, we can! We’ve worked with many venues and vendors across Perth and are experienced in styling events. Our styling services can be tailored to your needs and will be discussed during your booking enquiry to ensure we create the perfect look for your occasion.
Do you offer artificial flowers?
No, we only offer fresh and preserved florals, ensuring the highest quality and a beautiful, natural look for your event.
Do you offer helium balloons?
Yes, we do! We offer a variety of helium balloons, including helium balloon bouquets, personalised balloons, and more to suit your event needs.
Do you do custom gifting bouquets?
Yes, we absolutely do! Simply enquire with us, share your needs and preferences, and we’ll create and deliver a custom gifting bouquet tailored to your request.
How do I take care of my flowers?
1. Get your blooms into clean water as soon as possible!
2. Mix the Floral Food sachet that we provided into the water to help your blooms last longer.
3. Cut the stems at a 45-degree angle to maximize hydration.
4. Remove any leaves/foliage submerged in water to prevent bacteria and keep the water clean.
5. Change the water and clean the vase every 2-3 days.
6. Trim the stems at an angle every 2-3 days.
7. Keep blooms away from direct heat and sunlight.
8. Remove any dead or dying stems.